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ABOUT US

The power of experience and research combined. 

Experience

Terri Friel is a seasoned professional engineer whose extensive experience with analysis, strategy and turnaround makes her adept at complex organizational analysis, formulating strategy and planning implementation.  Her expertise includes continuous improvement, business process restructuring and organizational change management.   
 
With corporate management experience in Procter & Gamble, Fries & Fries, PepsiCo and academic management at Butler and Roosevelt University, Friel has demonstrated her ability to solve difficult problems, manage complex and diverse projects, while building a coalition for solving problems to develop new opportunities.  At P&G she managed to save $2 million through cost savings projects using internal craftsmen by reducing job backlogs; ultimately capitalizing 50% of internal labor costs.  At Pepsi she was responsible for the $2 million plant expansion and high speed can line installation and start-up working with multiple subcontractors such as Sverdrup and Continental Can.  The start-up was the best in the history of the company; 90% productivity in 90 days.  At Butler University she was responsible for the budget of the college and the $22 million Lilly Foundation grant.  She initiated and oversaw the design and installation of the $2.5 million college classroom and office upgrade with $250,000 for new technology. 

Research and Training

With 17 years of teaching  and research  experience, her expertise in training and developing people is considerable.  She combines her management abilities and her academic experience and training and development abilities for a unique perspective on how to get the best from individuals and creatively build an organization.  The Pepsi start-up was successful in great part due to her training program for the operators that she designed and ran concurrently to the installation.  At Butler the $250,000 in new technology was successfully utilized by Butler University faculty due to her training program for the faculty that is now a standard procedure at the University.  She and her team have an article on this process in Computers and Education. 

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